Wednesday, February 16, 2005

Does process really suck?

There is a very popular metaphore - "Too much is too bad". Same applies to the process. But how does one identify if they have hit too hard and moved to a higher extreme.

Look out for the following indications to keep a check if you/ organization has too much of unnecessary process -
  • Employee morale not upto the mark, when a new project/ activity is initiated (but there could be various other reasons, other than process for this)
  • People find work-arounds for the process, and make it a "thing" to be done, than use it to improve the quality of their deliverable.
  • ...

There are more such indicators, but managers must constantly review the "Process" and tailor it, before it goes out of hand. The key in the business in in CIP (Continious Improvement Process). It is just not the responbility of managers to identify the process improvement, every individual organization must contribute his/ her thoughts on the process. It is all about "help me to help you". We are here to excel, and excel we must as a team.

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